Lee Ward
West Midlands, UK
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This CV is missing some information for the purpose of protecting my current and past employers. It is generalized.Open to work
I'm looking for a new challenge. Please contact if I meet your criteria!
PROFILE
A highly enthusiastic IT professional with over 10 years' experience working with Linux and Windows on both client and server, and macOS on the client, with the ITIL Foundation v4 certification in Service Management.
KEY TECHNOLOGIES & SKILLS
– Cisco, Mikrotik Management
– TCP/IP, UDP, Inter-VLAN Routing, DHCP, DNS, NAT, Controller-based Wifi
– Microsoft Windows Server (including Active Directory & Group Policy) & Client Proficiency
– Microsoft Azure Fundamentals, Azure AD general use
– Threat hunting, OSINT, vulnerability scanning, remediation
– Network Threat Detection Systems
– Sophos UTM gateway, web filtering
– Linux (Debian, Ubuntu) proficiency
– HCL BigFix Lifecycle, including patching, software distribution and management.
– Topdesk, JIRA Service Desk (with an interest in Kanban)
OTHER TECHNOLOGIES (MIXED CONFIDENCE)
Database: Microsoft SQL Server, MySQL, ElasticSearch
Visualization: Grafana, Kibana
Development: Python, PHP (8.0+)
Message Queuing: MQTT, RabbitMQ for IoT
Automation: Ansible, JenkinsCI
Anti-Malware & NGAV: Crowdstrike, SCEP, Cybereason (eval)
CURRENT EMPLOYMENT
IT Security Senior Engineer at Aston University - Started 2023
Working with the IT Security Manager on GRC and DFIR, but also threat hunting, investigation and remediation, liaising with external parties, our directors and executive team as part of investigative work and policy creation, adjustment and project work, and managing team systems and server hardware and documentation creation.
EMPLOYMENT HISTORY
IT Security Officer at Aston University - 2018 - 2023
Working with the IT Security Manager on Governance, Risk and Compliance (GRC) and with our analysts on Threat Intelligence and Threat Hunting I work to eliminate or mitigate risks to the University, as well as foster a culture of security;- advising our staff and students to provide them the tools to recognise and report threats to Aston University. I work to build relationships with people across all disciplines and look for ways to effectively communicate our craft in a way everyone can understand.
IT Support Engineer at Aston University - 2014 - 2018
Continued to provide tier 2 support, carrying out tasks such as liaising with our users to resolve problems and research, plan and implement solutions. This has included fully planning, testing and performing an upgrade to business-critical systems and upgrading endpoints to work with the upgraded backend.
Assistant Distributed Systems Engineer at Aston University - 2012 - 2014
Began providing tier 2 IT support for all areas of the University. During this time, I formed a great working relationship with our IT Security team, course leaders and researchers in the Engineering and Business schools.
IT Support Technician at Walsall Academy - 2007 - 2012
Provided tier 1 support to our teaching and support staff and was actively involved in the setup and running of the Academy infrastructure. This included assisting implementation of the VMware vSphere cluster backed with NetApp storage, Citrix XenDesktop and XenApp, and leading to responsibility for the core Academy network infrastructure, Cisco VoIP system, and AWS-based services.
A highly enthusiastic IT professional with over 10 years' experience working with Linux and Windows on both client and server, and macOS on the client, with the ITIL Foundation v4 certification in Service Management.
KEY TECHNOLOGIES & SKILLS
– Cisco, Mikrotik Management
– TCP/IP, UDP, Inter-VLAN Routing, DHCP, DNS, NAT, Controller-based Wifi
– Microsoft Windows Server (including Active Directory & Group Policy) & Client Proficiency
– Microsoft Azure Fundamentals, Azure AD general use
– Threat hunting, OSINT, vulnerability scanning, remediation
– Network Threat Detection Systems
– Sophos UTM gateway, web filtering
– Linux (Debian, Ubuntu) proficiency
– HCL BigFix Lifecycle, including patching, software distribution and management.
– Topdesk, JIRA Service Desk (with an interest in Kanban)
OTHER TECHNOLOGIES (MIXED CONFIDENCE)
Database: Microsoft SQL Server, MySQL, ElasticSearch
Visualization: Grafana, Kibana
Development: Python, PHP (8.0+)
Message Queuing: MQTT, RabbitMQ for IoT
Automation: Ansible, JenkinsCI
Anti-Malware & NGAV: Crowdstrike, SCEP, Cybereason (eval)
CURRENT EMPLOYMENT
IT Security Senior Engineer at Aston University - Started 2023
Working with the IT Security Manager on GRC and DFIR, but also threat hunting, investigation and remediation, liaising with external parties, our directors and executive team as part of investigative work and policy creation, adjustment and project work, and managing team systems and server hardware and documentation creation.
EMPLOYMENT HISTORY
IT Security Officer at Aston University - 2018 - 2023
Working with the IT Security Manager on Governance, Risk and Compliance (GRC) and with our analysts on Threat Intelligence and Threat Hunting I work to eliminate or mitigate risks to the University, as well as foster a culture of security;- advising our staff and students to provide them the tools to recognise and report threats to Aston University. I work to build relationships with people across all disciplines and look for ways to effectively communicate our craft in a way everyone can understand.
IT Support Engineer at Aston University - 2014 - 2018
Continued to provide tier 2 support, carrying out tasks such as liaising with our users to resolve problems and research, plan and implement solutions. This has included fully planning, testing and performing an upgrade to business-critical systems and upgrading endpoints to work with the upgraded backend.
Assistant Distributed Systems Engineer at Aston University - 2012 - 2014
Began providing tier 2 IT support for all areas of the University. During this time, I formed a great working relationship with our IT Security team, course leaders and researchers in the Engineering and Business schools.
IT Support Technician at Walsall Academy - 2007 - 2012
Provided tier 1 support to our teaching and support staff and was actively involved in the setup and running of the Academy infrastructure. This included assisting implementation of the VMware vSphere cluster backed with NetApp storage, Citrix XenDesktop and XenApp, and leading to responsibility for the core Academy network infrastructure, Cisco VoIP system, and AWS-based services.